Cookies

This Cookie Policy explains how GoMon Reliable uptime monitoring uses cookies and similar tracking technologies when you log into our service, manage infrastructure monitors, or view incident response logs. This policy applies to all Free Account users and Paid Subscription members.

1. The Public Status Page Guarantee

We believe infrastructure monitoring should be clean and transparent. If you deploy public status pages for your clients or users through our platform, GoMon enforces a strict cookie standard: **We do not deploy tracking cookies, advertising pixels, or behavioral marketing scripts on the browsers of external users who visit your public status pages.** Only minimal, strictly anonymous session counters may be processed in-memory to monitor server capacity.

2. Cookies Collected from Account Holders (System Administrators)

When you register a Free Account or maintain a Paid Subscription, we deploy technical cookies on your web browser to authenticate your system management sessions and guarantee secure webhook operations. These are divided into the following tiers:

A. Strictly Necessary & Incident Telemetry Cookies

These cookies are critical for the base operations of our live monitoring portal. Without them, you cannot safely track server heartbeats or configuration adjustments.

• Dashboard Session Persistence: Identifies your administrative profile so you can monitor server arrays and edit API targets without being logged out continuously.
• Security & Anti-Exploit Tokens: Safeguards your operational setup against Cross-Site Request Forgery (CSRF) vulnerabilities, blocking unauthorized third-party metric overrides.

B. Functional & Preference Customization

These cookies save your workplace states to reduce diagnostic configuration time.

• Workspace Configurations: Remembers your real-time data auto-refresh intervals, active region filters, notification routing views, and light/dark dashboard preferences (advanced multi-region grid layouts are saved for Paid Subscriptions).

C. Secure Payment Integrations (Paid Subscriptions)

For accounts utilizing our premium, high-frequency checking nodes, specialized billing cookies are activated:

• Merchant Verification: Our secure third-party financial processor deploys compliance cookies to manage recurring credit card handshakes, handle billing statements, and prevent automated payment fraud.

3. Automated Cookie Directory

Cookie Token	Provider	Classification	Operational Focus	Retention
gomon_uptime_session	GoMon	Essential	Secures your live monitoring workspace connection for Free and Paid tiers.	Session
gomon_csrf_uptime	GoMon	Security	Blocks illegal script injection and target configuration manipulation.	Session
gomon_monitor_prefs	GoMon	Functional	Remembers auto-refresh rates, incident grid views, and dark mode states.	90 Days
__stripe_mid / sid	Stripe (Third-party)	Billing Tier	Validates recurring invoice settlements and blocks card exploit risks.	1-2 Years

4. How to Manage Browser Cookies

You can instruct your web browser to refuse all cookies or to indicate when a cookie is being sent via your browser’s preference panels. However, because our infrastructure requires persistent session tokens to securely transmit server parameters, blocking essential GoMon cookies will break dashboard synchronization, freeze incident metrics, and disable monitor management.

5. Updates to This Policy

GoMon reserves the right to modify this Cookie Policy to match shifting server architectures or regulatory standards. The effective date at the top of the page will indicate when the latest updates were applied.

6. Contact Information

If you have any questions or comments regarding this, please contact our support team via our contact form.